Help center

Answers to frequently asked questions. Cannot find what you are looking for? Email us.

• How do I find a spot?
  Search in /cauta with the city and your dates. Pick a stay you like, click "See host contact · 1 credit" and pay 1 credit to unlock their phone, WhatsApp and email. After unlock you talk directly with the host and arrange everything (price, payment, check-in).
• What is an Otiux credit?
• How do I get free credits?
• Why does Otiux not intermediate payment?
• What does the "Verified" badge mean?
• Can I pay a deposit for a stay?
• How do I become a host?
• How much does it cost to list a spot?
• How does "Guest favorite" work?
• How does someone become a "Premier Host"?
• Can I refund credits?
• Does messaging work?