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International. Otiux connects travelers and hosts worldwide. Credit purchases are with Otiux; lodging contracts are directly between host and guest. Contact legal@otiux.ro for jurisdiction-specific questions.

Terms of Service

Version 3.0 · Effective: July 13, 2026

In short: Otiux is a stay directory, not a booking platform that handles lodging payments. Hosts list for free. Travelers buy credits to unlock a host's direct contact details — then you arrange price, payment, and check-in directly with the host. Otiux does not book stays, collect rent, or charge commission on lodging.

1. Who we are and what Otiux is

These Terms of Service ("Terms") govern your use of Otiux (the "Platform"), including otiux.com and related English-language pages, operated by Tim Draude SRL, Pitești, Romania. Legal inquiries: legal@otiux.ro.

Otiux connects hosts (people offering short-term accommodation) with travelers (guests seeking stays). We provide listing tools, search, messaging, optional check-in forms, and a credit system to reveal host contact details. We are not the landlord, property manager, travel agent, insurer, or party to any lodging contract between host and guest.

Tax ID (CUI)
36387464
Trade Register no.
J03/1365/2016
Registered
3 August 2016
Registered office
Strada Craiovei, parter, Complex Negoiu, Pitești, România

2. Accepting these Terms

By creating an account, purchasing credits, unlocking a host's contact, listing a property, or otherwise using the Platform, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.

If you do not agree, do not use the Platform. We may update these Terms; material changes will be communicated where required by law. Continued use after the effective date of an update constitutes acceptance, except where applicable law requires explicit consent.

3. Eligibility

  • You must be at least 18 years old and legally able to enter a binding contract.
  • You must provide accurate registration information and keep your account secure.
  • You may not use the Platform if you are barred from doing so under applicable law or if we have suspended your account.
  • One person may not maintain multiple accounts to circumvent limits, abuse free credits, or evade enforcement.

4. Your account

  • You are responsible for activity under your account and for keeping your password confidential.
  • Notify us promptly at contact@otiux.ro if you suspect unauthorised access.
  • We may require email verification before you can spend credits or publish a listing.
  • Profile information you choose to make public (name, photo, verification badges, reviews) may be visible to other users.

5. Credits

Otiux uses virtual credits so travelers can unlock a host's direct contact details (phone, email, WhatsApp where provided) for a chosen stay period. One credit typically unlocks one host for that period.

  • Pricing: 1 credit = $1.99; 5 credits = $9.99; 30 credits = $57.49 (−4%); 100 credits = $189.49 (−5%). Prices may change with at least 30 days' notice on this page.
  • Free credits: 3 credits after email verification; +5 credits after optional ID verification (one-time per account).
  • Payment processor: Stripe. Card payments are processed by Stripe; we do not store full card numbers.
  • Validity: credits do not expire while your account remains active.
  • Non-transferable: credits cannot be sold, transferred between accounts, or redeemed for cash.
  • Anti-abuse limits: up to 5 unlocks per hour and 20 per day per account (may be adjusted to prevent automation).

Credits pay only for the digital service of revealing contact details on Otiux. They do not pay for the stay itself. Lodging fees are agreed and paid directly between host and guest.

6. Unlocking host contact

  • Select your intended check-in and check-out dates, then use 1 credit to unlock the host's contact details.
  • Contact remains visible in your account until the end of the selected check-out date. A new period requires a new unlock.
  • Unlocking does not confirm availability — check the calendar on the listing and confirm with the host.
  • Unlocking does not create a reservation or lodging contract. All stay terms are between you and the host.
  • Once contact is shown, the digital service is delivered. See Section 7 on refunds.
Directory model — stay safe. Otiux does not handle lodging payments. Do not send large upfront deposits (we suggest keeping them under about $15) to unverified hosts or listings with no reviews. You assume the risk of off-platform payments.

7. Credit refunds

Credits are a digital service. Spent credits (completed unlocks) are not refundable — even if the host does not reply, the property is unavailable, or you change your travel plans. Check reviews, verification badges, and the calendar before unlocking. (See below for the one case where a credit is refunded automatically: the host explicitly declining the stay.)

We may restore or refund credits only in limited cases:

  • Technical failure on our side: a credit was charged but contact details were not delivered due to a Platform error.
  • Duplicate charge: Stripe processed the same purchase twice in error.
  • Account compromise: after investigation, credits were spent by someone who accessed your account without authorisation.
  • Host explicitly declines: if the host clicks "No, it didn't work out" in the stay-confirmation email, your credit is refunded automatically.

Unused credits may be refundable within 14 days of purchase where mandatory consumer law in your country requires it. Once you unlock contact, you expressly request immediate delivery of the digital service and waive withdrawal rights to the extent permitted by law.

Refund requests: contact@otiux.ro.

8. Host responsibilities

If you list a property, you agree to:

  • Accurate listings: your own photos, honest descriptions, correct capacity, and truthful amenities.
  • Availability: keep your calendar reasonably up to date across channels you use.
  • Communication: respond to guests who unlocked your contact within a reasonable time (we expect within 24 hours).
  • Local law: comply with short-term rental registration, licensing, tax, and safety rules where your property is located.
  • Direct payments: collect lodging payments only between you and the guest; Otiux does not process rent or issue lodging invoices.
  • Guest data: handle check-in forms and guest personal data according to our Privacy Policy and applicable privacy law.
  • Cameras: disclose any security cameras in exterior or common areas; cameras in private spaces (bedrooms, bathrooms) are prohibited.
  • Non-discrimination: do not refuse guests based on protected characteristics under applicable law.

9. Traveler responsibilities

  • Follow the house rules shown on the listing (check-in/out times, smoking, pets, noise, events).
  • Do not exceed the guest capacity stated in the listing.
  • Damage, deposits, and disputes about the stay are resolved directly with the host — Otiux does not mediate or guarantee payment.
  • Abusive behaviour (harassment, fraud, property damage) may lead to account suspension.
  • Sub-letting or handing the property to others without the host's consent is prohibited.

10. Prohibited use and content

You may not:

  • Post false, misleading, or infringing listings;
  • List illegal properties or services;
  • Scrape, reverse-engineer, or automate access to bypass credits or rate limits;
  • Harass users, send spam, or distribute malware;
  • Use the Platform for unlawful discrimination, hate speech, or exploitation;
  • Create fake reviews or pay for positive reviews.

We may remove content or suspend accounts without prior notice for serious or repeated violations. Credits may not be refunded when an account is suspended for fraud or abuse.

11. Reviews ("Verdicts")

  • Only users who unlocked contact for a stay period may leave a review after that period ends (hosts may review guests under the same rules).
  • Reviews must be honest and factual. Threats, defamation, hate speech, and sharing others' private contact details are not allowed.
  • We may remove reviews that violate these Terms but do not remove fair negative opinions.
  • Report suspicious listings via the report button or contact@otiux.ro.

12. Identity verification

You may optionally verify your identity by submitting a government ID and selfie. Verification is reviewed manually, usually within 48 hours. Verified accounts receive a badge and may qualify for free credits as described in Section 5. ID images are stored securely and deleted according to our Privacy Policy.

13. Limitation of liability

Otiux is a directory and technology platform. To the fullest extent permitted by law, we are not liable for:

  • The quality, safety, legality, or accuracy of listings or properties;
  • Host or guest conduct;
  • Off-platform payments, deposits, chargebacks, or financial losses between host and guest;
  • Injury, theft, or property damage at a listing;
  • Disputes between host and guest — Otiux is not a party and will not intervene;
  • Unavailability after you unlocked contact;
  • Temporary outages despite reasonable efforts to maintain the service.

Our total liability to you for any claim relating to the Platform is limited to the amount you paid Otiux for credits in the 12 months before the event giving rise to the claim, except where applicable law does not allow such a limit.

The Platform is provided "as is" without warranties of uninterrupted or error-free operation.

14. Suspension and deletion

We may suspend or delete an account if you breach these Terms, applicable law, or if we reasonably suspect fraud, credit abuse, or harm to other users. Accounts inactive for more than 36 months may be closed.

You may delete your account at any time via settings or by emailing privacy@otiux.ro. Unused credits are forfeited on deletion unless a refund is required by law. Records of credit purchases may be retained for accounting and legal compliance.

15. Disputes with Otiux

Questions about the Platform or credit billing: contact@otiux.ro or legal@otiux.ro. We will respond within a reasonable time.

Disputes between host and guest (price, condition, deposits, cancellations) must be resolved directly between those parties. Otiux is not involved and cannot be required to mediate, refund lodging payments, or enforce private agreements.

If you are in the EU/EEA and have a consumer dispute about credit purchases from Otiux, you may use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr. This does not apply to lodging disputes between host and guest.

16. Governing law

These Terms are governed by the laws of Romania, without regard to conflict-of-law rules. Mandatory consumer protection rules in your country of residence still apply where they cannot be waived.

Unless mandatory law provides otherwise, courts in Bucharest, Romania have jurisdiction over disputes between you and Otiux relating to the Platform.

17. Contact

18. Changes to these Terms

We may update these Terms. The version number and effective date at the top of this page will change. Material updates may be notified by email or a notice on the Platform where required. Your continued use after the effective date constitutes acceptance of the updated Terms.